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Shipping Policy

Vyper Engineering, LLC arranges safe, convenient, and cost-effective shipping for our customers. We work with many different shipping companies to ensure the best price for the shipment and pass those savings on to you.

You can also arrange your own shipping, when applicable, if you’d prefer. Talk to a customer service representative at (920) 323 9832 for more information on this option.

FREQUENTLY ASKED QUESTIONS

HOW ARE ITEMS SHIPPED?

Vyper Engineering ships items weighing less than 100 lbs. via UPS Ground or FedEx.

We ship items that weigh more than 100 lbs. or oversized items as truck freight. In this case, your delivery address must be accessible by tractor-trailer.

Truck drivers are not required to assist with unloading. You are responsible for unloading your freight and for moving it into your shop. For shops without a loading dock, liftgate delivery is available for an additional charge.

For details, call and talk to a customer service representative (920) 323 9832.

You can also arrange to pick up your freight at the carrier's terminal. The carrier will load the item onto your vehicle. If you choose this option, please make sure your vehicle is capable of handling the weight and bring plenty of tie-downs to secure the load properly.

HOW QUICKLY DO YOU SHIP ORDERS?

Ground Shipments (up to 100 lbs.)

UPS typically ships within 2-4 business days. Once processed, ground shipments that are in stock will usually leave our facility in 2-3 business days.

Freight Shipments (more than 100 lbs.)

Depending on the size of the shipment and the trucking schedules of the carriers selected, this may take anywhere from 3 to 5 business days to ship. Once processed, all freight shipments are fully inspected, tested, and packaged according to our strict standards.

To find out how long your order will take to arrive, please call us at (920) 323 9832 and ask what the shipping delay will be.

HOW ARE SHIPPING AND HANDLING CHARGES CALCULATED?

Vyper Engineering, LLC works with several different shipping companies to ensure the best price for the shipment, and we pass those savings on to you.